Alokab Consulting is aware of the importance of privacy and protection of personal data at the digital era and is therefore committed to the protection of the privacy of the users of ALOKAB CONSULTING services, while browsing or using our websites and using our services.
Policy key definitions:
"I", "our", "us", or "we" refer to Alokab Consulting Company.
"You", "the user" refer to the person(s) using ALOKAB CONSULTING Services.
WHY DO WE COLLECT AND PROCESS YOUR PERSONAL DATA?
We collect and process your Personal Data for the following purposes:
- To provide you with the services you request from us - allow you the use of online forms, surveys, including ALOKAB CONSULTING Services that do not require any form of registration; allow you to sign up for certain services, such as newsletters, information feeds, SMS updates or to create an account in which case, we will ask for Personal Data, such as your name, email address, or telephone number.
- To maintain and improve our Services - understand how you use ALOKAB CONSULTING Services and implement other functionalities; develop new services and offers.
- To tailor the services to your needs - provide you with tailored content and a better user experience.
- To carry out payment transactions - store transaction history; make sure that your subscription to our Services has been paid; comply with legal or regulatory obligation in this respect.
- To communicate with you - to allow you to contact Alokab Consulting; keep record of our exchanges; help solve any issues you might be facing; send you promotional offers and direct marketing; inform you about our services, such as letting you know about upcoming program information or improvements to our digital properties.
- To create and maintain a trusted and safer environment - investigating, detecting, preventing, or reporting fraud, misrepresentations, security breaches or incidents, or other potentially prohibited or illegal activities; protecting our sellers’, or your rights or property, or the security or integrity of our Services; enforcing our Terms of Service or other applicable agreements or policies; verifying your identity.
- Complying with any applicable laws or regulations - or in response to lawful requests for information from the government or through legal process; fulfilling any other purpose disclosed to you in connection with our Services; contacting you to resolve disputes and provide assistance with our services.
ON WHAT LEGAL BASIS DO WE PROCESS YOUR PERSONAL DATA?
Depending on the data processing at stake, we will generally process your Personal Data on either one of the following bases:
- Your prior consent - for instance, when we offer you to register to our services and create an account, subscribe to our newsletter or marketing emails or when we ask to follow any relevant procedure to allow you to either clearly accept or refuse the envisaged data processing; if you accept, you will be entitled to withdraw your consent at any time.
- A contractual relationship - in such case, the processing of your Personal Data is generally necessary for the execution or the performance of the contract; this means that if you do not wish us to process your Personal Data in that context, we may refuse to enter into such contract with you.
WHO MAY ACCESS YOUR DATA?
For the purposes described above, We shall grant access to your Personal Data to authorized Alokab Consulting employees and members of the Company who have a need-to-know in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
In addition, we may need to transfer or allow access to the following authorized third-parties:
- Successors in title to our business - (or who are in meaningful discussions about such a possibility with the (prospective) new owners of the business or company); in this respect, if ownership of all or substantially all of our business changes or undertakes a corporate reorganization or any other action or transfer between Alokab Consulting, you acknowledge that we may need to transfer your Personal Data to the relevant third party (or its advisors) as part of any due diligence process for the purpose of analyzing any proposed sale to, or re-organization by the new owner. We may also need to transfer your Personal Data to that re-organized entity or third party after the sale or reorganization for them to use for the same purposes as set out in this policy.
- Our media representatives.
- Legal advisers, witnesses, experts and judicial and quasi-judicial authorities - in order to protect us against harm to the rights, property or safety of Alokab Consulting Company, our users or the public as required or permitted by law, and other third-parties to enforce applicable Terms of Service, including investigation of potential violations.
- Administrative or judicial authorities - in order to meet the requirements of any applicable law, regulation, legal process or enforceable governmental request.
We may also aggregate, anonymize data publicly and to other authorized third-parties and partners – like advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.
WHERE MAY YOUR DATA BE STORED OR TRANSFERRED?
Alokab Consulting Company is a regional company with partners and subcontractors located in several countries around the region.
For that reason, We may need to transfer your Personal Data to other jurisdictions, in countries whose data protection laws may be of a lower standard than those in your country. For instance, We may process your Personal Data on a server located outside the country where you live and for this purpose transfer your Personal Data out of your country of residence.
Contact us for further information.
HOW DO WE ENSURE THE SECURITY OF YOUR PERSONAL DATA?
We maintain appropriate physical, electronic, technical, organizational procedural safeguards and security measures, including governance models, to protect your Personal Data in accordance with data protection law against unauthorized access, use, alteration, disclosure or destruction of Personal Data.
Please note however that no data transmission over the Internet or website can be guaranteed to be secure from intrusion. In addition, you should also take appropriate measures to safeguard your personal data, in particular by keeping your password secure and confidential. If you know or have reason to believe that your account credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your account, feel free to contact us.
If we know or have reason to believe that your Personal Data were compromised, we will immediately notify affected users of a breach if such one happens in accordance with applicable laws.
FOR HOW LONG DO WE STORE YOUR PERSONAL DATA?
We will retain your Personal Data as long as your account is active or otherwise for as long as is necessary for the purpose for which we have initially collected it. This duration can be up to 10 years. Our retention periods are based on business needs and your information that is no longer needed is either irreversibly anonymized or destroyed.
We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after information is deleted from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
We may also retain your Personal Data for longer periods if necessary to comply with our legal obligations or to protect our legitimate interests.
HOW TO ACCESS, UPDATE AND DELETE YOUR PERSONAL DATA?
In accordance with data protection law you are entitled to exercise the following rights:
- Right to obtain access to your Personal Data - in which case we may provide you a copy of such data, unless it is made available to you directly, for instance within your personal account.
- Right to rectify your Personal Data - should your data be inaccurate or obsolete; in this respect, it is important that the Personal Data we hold about you is accurate and current. Please keep us informed if your Personal Data changes during the period for which we hold your data.
- Right to withdraw consent - where the processing relies on your prior consent and to withdraw your consent to all marketing processing.
- Right to object to the processing of your Personal Data - where the processing relies on our legitimate interest, insofar as your particular situation justifies so.
- Right to erasure of your personal data.
- Right to restrict the processing of your Personal Data.
- Right to receive your Personal Data for transmission to a third-party or to obtain the transfer of your Personal Data to a third-party of your choice where technically possible.
- Right to lodge a complaint with a competent data protection authority if you consider the processing of your Personal Data to infringe data protection law.
Please note that:
- We may need to Right to obtain access to your Personal Data we can act on your request.
- Because the exercise of these rights is subject to certain legal conditions and limitations, we may have to decline your request if those conditions are not fulfilled or if legal limitations apply.
- We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), or create a risk on the privacy of others.
In any case, we will seek to deal promptly with your request, and in any event within one month (subject to any extensions to which we are lawfully entitled). If we refuse your request, we will tell you the reasons for doing so.
A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. Most browsers allow you to turn off cookies. If you want to know how to do this please look at the help menu on your browser. However, some cookies are essential for us to use in order to provide you with ALOKAB CONSULTING Services you have requested and switching off cookies will restrict your use of our digital properties.
- To improve your user experience and the overall quality of ALOKAB CONSULTING Services.
- To identify you when you visit our digital properties websites.
- To follow and study your browsing / navigation patterns through the website, build up your demographic profile and provide you with the most relevant service to your taste (more convenient recommendations and related shows to what you like).
- To deliver the proper content allowed in each geographical region based on intellectual property rights licensed to us.
We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you have provided them or that they have collected from your use of their services. You consent to our cookies if you use ALOKAB CONSULTING Services.
HOW DOES THIS POLICY WORK WITH THIRD PARTY DATA PROCESSING?
ALOKAB CONSULTING Services may be provided through and/or utilize features (such as voice controls) operated by third party platforms, or contain links to sites operated by third parties whose policies regarding the handling of Personal Data may differ from ours.
We invite you to consult such policies and terms if you want to inquire about the processing of your Personal Data by such third-parties.
Where applicable, we will ensure that you have had the possibility to accept those changes so as to allow you to continue using our services or to refuse in which case, you will be entitled to cancel your use of ALOKAB CONSULTING Services.